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RevenueJanuary 20255 min read

Turn Retainers into Subscriptions with Branded Billing

Freelancers lose margin when invoicing feels like an afterthought. Pinna’s billing workflow makes paying feel as polished as the work itself — here is how to use it to keep cash flow predictable.

Package outcomes, not hours

Instead of “20 design hours,” sell a Portal Plan: strategy call, asset drops, async reviews, and two rounds of iteration. Name the package inside Pinna and let the client see exactly what their subscription includes.

Attach those deliverables to the same portal dashboard so value is obvious when the renewal hits their inbox.

Automate trust-building reminders

Schedule invoice nudges that pull real portal data: “Acme received 3 new brand territories this week — next milestone billed on Feb 3.” Tangible proof keeps approvals fast.

When payments fail, route clients back to the portal with smart banners instead of sending cold collection emails.

Get paid inside the experience

Clients review scope, approve invoices, and pay on the same subdomain. Saved payment methods mean retainer renewals are a click, not a calendar reminder.

Studios keep a full audit trail automatically: who opened which invoice, when funds cleared, and which deliverables were tied to the payment.

Takeaway

A polished billing ritual signals maturity—and lets you charge like a small agency, not a freelancer.